Frequently Asked Questions

Scheduling & Payment:

What is the easiest way to schedule a cleaning?

You can click the "I'm ready to schedule" link connected to your estimate, email us or call the office at 614-553-8505.

Do I need to be home at the time of the cleaning?

No, you do not have to be home while the cleaning is being completed. We can email or text you the invoice after completion of the job.

What happens if we need to reschedule due to weather?

What forms of payments do you accept?

We accept cash (our technicians however do not carry change), checks and debit/credit cards on completion. If you are not home at the time of service we will email/text you the invoice which will allow you to pay directly .

What should we do to prepare for a house wash?

If you have any potted plants, furniture or other valuables along the house please move them away from your home 10+ feet. Also, make sure all doors and windows are closed and all persons and pets remain in the house during the cleaning.

How long will my house wash take?

For most average size homes the house wash will take 1-3 hours. Larger homes may take longer.

Will the green algae on my siding come clean with a basic house wash?

Will gutter debris be removed with my house wash?

No, our house wash is not intended to remove gutter debris but we do clean the outside face of the gutter.

Are the house wash chemicals safe for our plants and pets?

Yes, our chemicals are biodegradable and our process is 100% safe for your plants and pets.

Will my windows be cleaned with the house wash?

We do not squeegee or wipe the windows down but they do get rinsed with the house.

Will you need to use my water?

Although we do bring water with us we still need access to your water spigot to ensure we have enough to complete the cleaning.

Will the roof cleaning treatment remove moss at the time of service?

Not immediately, however as the treatment is designed to kill the moss at the time of service it may take a few weeks for the moss to fully detach from the shingles. This soft wash process is recognized by ARMA and is the safest way to treat and remove moss. High pressure is not recommended for any roof cleaning treatment as this can detach granules and pull shingles from the roof.

Will the black streaks on my roof be removed at the time of a roof cleaning treatment?

Yes, our roof cleaning treatment is designed to remove all gloeocapsa magma (black streaks) at the time of the cleaning.

Is the roof cleaning treatment safe for my roof?

Yes, it is 100% safe for your roof. We follow all of the Asphalt Roofing Manufactures Associations (ARMA) recommended cleaning methods to safely and effectively bring your roof back to life. This is a complete soft wash process (no pressure washing).

Should concrete be sealed after a routine cleaning?

To protect the integrity of the concrete it is recommended that your concrete be sealed every 2-3 years. This will help protect it from staining, cracking, spalling and salt intrusion. It's very important in Ohio with our winter climate.

Will oil stains be removed from my concrete?

Unfortunately the surface cleaning will not remove oil stains but the stains may lighten from the cleaning. However, oil stains can be treated beyond what is included in a basic clean.

Will organic staining from leaves be removed with the cleaning.

Yes, our cleaning process is designed to remove organic staining from your concrete.